Policies
& RULES
Classes, Events, and Programs
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Making a Class
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The Artz holds the largest capacity for classes in the city of Houston and with that comes the need to keep classes running smoothly. In order for a class to happen at its regularly scheduled time, the class must have 3 people enrolled in the class. This will ensure that the teacher has an adequate number to teach the class. Some teachers may choose to have class under the required number of students but that is a decision made by the teacher. Please be advised that a 30-day notice is required for cancellation of your membership. If you are unable to attend class, a 4-hour notice is necessary to avoid losing your credits. Please note that once you cancel, any remaining credits will be forfeited.
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Schedule
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Classes are held on a weekly schedule and can be found on the homepage of our website. Classes may be removed from the schedule at any time. If a class is removed, clients who are enrolled in the class will receive an email letting them know of the class changes. Waivers must be signed to attend any event, program or class at The Artz.
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Adult Passes
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Passes can be purchased in a number of ways. Memberships, Class Packs, and Drop-ins. Each pass is designed to make it as easy as possible for clients to attend classes. Memberships are designed only for those who intend on being consistent each and every month. Class Packs are designed for those who need the flexibility to miss class here and there due to work, travel and other legitimate reasons. Drop ins are for clients to be able to drop into a class at their convenience.
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Kids Passes
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Passes can be purchased in a number of ways. Semester Passes, Monthly Passes, and Drop-ins. Semester passes include every class that is contained within that period of time. The also includes costume fees for shows that happen for applicable semesters. Monthly passes are for those who need more freedom than to be locked in to 4-5 months of classes. Drop-ins are for clients to be able to drop into a class at their convenience.
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Special Programs and Events
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Events and programs are offered at The Artz throughout the year. These events and programs must be signed up for and all the terms agreed upon to attend said event or program. Events such as Parents Night Out, The Aerial Haunted House, Camps, Date Nights, Workshops and more fall under this category.
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- Camps
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Morning Care 8:00am-8:30am
- Please note, that if you arrive before 8:25am you will be charged a $10 extended care fee per child.
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After Care: 5:00pm-6:00pm
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Please, note the if you are more than 5 minutes late and have not pre-purchased after care, a fee of $20 will be charged to the card on file. These pick-up times also apply to Friday Performances.
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Extended Hours Fee: $50 per week (morning/after) or $75 per week for both.
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Camp Attire: Please wear form-fitting leggings that cover the back of your knees (No Shorts). Shirts should be tight enough to stay put when you are upside down or long enough to tuck in. A leotard or unitard is highly recommended. Hair needs to be up and off your face. We suggest ponytails, buns or french braids. ABSOLUTELY NO JEWELRY OF ANY KIND, ZIPPERS or BELTS. Please bring a change of clothes for younger children.
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AfterSchool Aerial Program
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BILLING
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Billing happens automatically on the 1st of each month to a card you keep on file. If you are starting in the middle of a month, you will be prorated at the time of booking for your first month and then billed on the first of each month after that. Payment is always required to secure your student’s spot in the van and in class. Your monthly auto-renewal enrollment guarantees your student’s reserved spot. If you need to change or cancel your card please notify us right away to avoid declined payments or late fees.
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A registration fee is billed once a year at the beginning of each school year or at the time of enrollment. This $130 yearly fee is due at time of enrollment.
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There is a $20 late fee if payment is not received by the 3rd of the month. Additional fees that apply will also be billed automatically to your student’s account as necessary and cannot be refunded. While payments are billed monthly each enrollment is a semester-long commitment. Because our monthly tuition prices are based on 4-week months (48 weeks per year), holidays and school breaks are not pro-rated. This includes 2 weeks for Winter break, 1 week for Thanksgiving break, and 1 week for Spring break. As well as individual days that may vary each school year. The standard monthly rates for these months with holiday breaks will not change and we do not offer additional prorates, refunds, or make-ups for these closures. All program cancelations or changes to billing must be emailed to us at info@theartz8.com and require a 30 day written notice in order for changes to take effect by the 1st of the next month.
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DROP-IN PASSES
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Drop-in passes are available to purchase for additional days during the week for unpredictable or changing schedules. These passes are offered at $35 per day for active ASAP Pass Holders. Drop-in passes are the best option for families with changing or irregular schedules. Because ASAP passes require a semester long commitment, drop-ins should be used for those students that cannot commit to the entire semester. This one time drop-in can be used all throughout the week but expires one month after the date of purchase and requires at least 24 hours notice of booking via email at info@theartz8.com to guarantee an open spot for your student on that day.
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EXTENDED CARE -
Extended Care is an option for your student to further utilize our studio and receive additional free time on the apparatuses after ASAP classes have ended. Extended care runs from 5:30pm until 6:00pm. The rate for extended care is $5 per day, per student, or $20 per student for the entire week. When selecting days, The Artz must be noticed via email at info@theartz8.com prior to starting and is billed on a monthly basis. Standard late fees apply for late parent pick-ups after 6:00 pm.
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30-DAY CANCELLATION NOTICE -
We require a signed 30-day Cancellation Notice to cancel your enrollment. A student is considered enrolled and the account holder is billed monthly until we receive this notice. Billing and enrollment will cease 30 days from when the notice is received. We consider your student enrolled until we receive a signed 30-day Cancellation Notice and will continue to bill your account accordingly. Tuition will be pro-rated based on your billing date and the date the notice is received. Verbal cancellations will not be accepted. ABSOLUTELY NO MONETARY REFUNDS WILL BE ISSUED for used or unused ASAP DAYS. If notice is given less than 30 days prior to cancellation, the customer is responsible for the full upcoming monthly tuition.
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NO SHOW FEES -
No show fees are billed automatically if your student is not at school on their scheduled pick-up day and we do not receive notice. This $20 fee will be billed for each day we are not notified of absence and our van shows up to your student’s school when the student is not present. Fees are nonrefundable. Please notify The Artz as soon as possible if your student will not be at their school for pick up to avoid this confusion. -
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LATE FEES -
Late fees will be automatically billed to the card on file after check out when a student is picked up after 5:35pm and has not purchased extended care. A $10 charge will be applied for every 15 minutes that student is not picked up after 5:35pm (6:00pm for extended care). Fees are nonrefundable. After 6:00pm without pick up or contact, our office will begin contacting your students' emergency contacts on file.
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DISCOUNTS -
Discounts are offered for multiple students living in the same family household. We offer $10 off the second and third student's monthly passes each month of enrollment. We also offer discounts on ACE Camp if HISD is out of school for holidays or in-service days, active ASAP students will receive $20 off each full day or $10 off each half day of our ACE Camps hosted that same day HISD is out of school.
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STUDENT ABSENCES -
Absences from your students' school pick-up days require notice via email at info@theartz8.com at least 2 hours before your student’s scheduled pick-up time. Failure to notify The Artz or having no-shows at school pick-up will result in a no-show fee billed to your account. Since your monthly pass reserves your student’s spot in our program each day, we do not offer make-ups or transfers for any missed days, student absences, holidays, studio closures, or HISD school closures.
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PAYMENTS
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All payments are due at the beginning of the month. Memberships are required to have a credit card on file for auto-renewal purposes.
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All payment issues must be addressed with the office first. All issues can be resolved in a timely manner if brought to our attention first. Please note that all chargebacks will be disputed and sent to collections if services were rendered valid.
CANCELLATIONS
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Cancellations
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When signing up for any service including memberships, After School Aerial Program, Growin' Up Circus Program, Camps, Classes, or any other service, contracts are binding and require a 30 day written notice to cancel. This means that if you are wanting to cancel a service on April 1st, the cancelation notice must be received by March 1st. PLease note that an email, phone call or text message is not a valid method of permanent cancellation for any services.
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The Artz is proud to offer a range of different classes and with this comes many different teachers traveling from all over the city and clients doing the same. For this reason, classes must be canceled through Wellness Living no less than 4 hours in advance. Please note that we understand that things happen. Because of this, each client is given one pass for late cancellation. Once this pass is used, it will be noted on the clients account and cancellations after that point that are after the 4 hour requirement will result in a lost pass that can not be refunded, credited or returned. This policy is in place so we can make sure we have enough students for the teacher's time and so that if a student cancels, we can offer that spot to another student.
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No-Shows
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A no-show is when a client misses a class without calling or cancelling on their own within the 4 hour time frame. In these instances, we will charge the client for the class and the credit will be lost.
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Birthday Party and Private Lesson Cancellations
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Birthday parties and private lessons are scheduled only by request of the client and are booked after confirmation with an instructor. Lessons and parties must be cancelled at least 24 hours before your scheduled booking. As stated above no refunds will be given. If the lesson or party is cancelled with at least 24 hour notice, the deposit can be used towards another booking. If the lesson or party is not cancelled at least 24 hours before the lesson or party begins, the deposit will be lost.
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A deposit of $100 is required to book a party at The Artz. We can't secure a date or time until the deposit is paid. All deposits are non-refundable.
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A payment in full is required to book a private lesson.
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NEW POLICIES TO BE ADDED AFTER NEW PASSES ARE FINALIZED.
WAIVER INFORMATION
I/we realize that participation in aerial classes and activities could involve some possible personal injury. Despite precautions, accidents and injuries may occur. By signing this release form, I/we (the dancer and parent/guardian) assume all risks related to the use of any and all spaces used by The Artz & YUTH.
I/we agree to release and hold harmless The Artz & YUTH center including its teachers, dancers, staff members, and facilities used by both entities from any cause of action, claims, or demands now and in the future. I/we will not hold The Artz & YUTH liable for any personal injury or any personal property damage, which may occur on the premises before, during or after classes. Furthermore, I/we agree to obey the class and facility rules and take full responsibility for my/our behavior in addition to any damage I/we may cause to the facilities utilized by The Artz & YUTH.
I understand that The Artz & YUTH is an insured organization. In the event that I/we should observe any unsafe conduct or conditions before, during or after my/our classes, I/we agree to report the unsafe conduct or conditions to the Executive Director, Artistic Director, instructor or staff as soon as possible.
I do hereby grant permission to The Artz & YUTH to use the image of my/my child, Such use includes the display, distribution, publication, transmission, or otherwise use of photographs, images, and/or video taken of my/my child for use in materials that include, but may not be limited to, printed materials such as brochures and newsletters,advertising, videos, and digital images such as those on The Artz & YUTH website and Facebook page and other digital media for promotional usage only.
By signing this form, I understand that I am giving unrestricted permission for my/my child’s image to be used
in print, video, and digital media byThe Artz & YUTH for promotional usage only. I understand that I will be notified when and if images are used. I do understand that my/my child’s last name will not be used in conjunction with any video or digital images.
Parents of The Artz & YUTH students and their involvement are so important to the success of our program. The following codes of conduct for parents will ensure our students have a positive and successful experience in all programs: Please respect the expertise and decisions of the faculty and staff. Support your dancer at all times. Be attentive to people who are around you as you comment. Young dancers are very sensitive. Negative comments or those outside of your expertise can turn the most positive experience into a negative one. Instead, attempt to develop positive solutions and avoid gossip. If you have major concerns, see The Artz & YUTH Artistic Director or Executive Director, rather than discussing them with other parents. Be courteous and respectful to staff and students. Encourage your dancer to enjoy their training and to have fun. Think about the benefit your dancer receives from their dance experience including building strong, healthy bodies, moving to music which is a delightful experience, and making friends with other dancers. Parent Observation Policy Parents/Guest are welcomed to wait in the lobby or watch from the observation window outside the studio. Artz parents/guest are asked to please respect student’s learning environment by observing quietly without disturbing student through observation window, for this is a special time for both students and instructor. Guest waiting in the lobby are asked to keep noise volume to a minimum to ensure no distractions during class time. Parents/Guest are welcomed to relax and unwind while waiting for their student in the lobby, however we asked that parents/guest/kids reframe from opening the studio doors during class time to ensure students’ get their full allotted time with instructor. Parental Involvement The overall success of The Artz depends on parental involvement. It is important that parents volunteer to help where needed, especially with performances and fundraising. The Artz conducts many performances and several special events throughout the year. Although not mandatory, The Artz parent’s voluntary services would be greatly valued for performances and future events. The sign-up sheet will be posted in the lobby when voluntary services are needed.
The Artz dance instructors and staff will respect all students. In return, all students are expected to respect the Artz staff, their dance instructors and fellow students. The Artz will not tolerate inappropriate or disrespectful behavior or language. Discipline is an integral part of dance training. Punctuality and regular attendance is expected for classes, rehearsals, and performances. Students should arrive at least 10 minutes prior to class time in order to be ready to begin class at the scheduled time. Students are not allowed to arrive for class more than 30 minutes prior to the scheduled class start time. Since the first 15 minutes of class are crucial to properly warm the muscles, students arriving 15 minutes after class begins, without proper advance notification, will not be allowed to participate in class. Students must attend class on a regular basis. Sporadic attendance can cause a student to fall behind and may cause an injury. Only appropriate dance attire is to be worn in class and rehearsals. (See The Artz Dress Code.) Excessive talking is NOT allowed during class or rehearsal. Do not talk back to your teacher. Always accept criticism and corrections well. Try to make your teacher’s corrections immediately or ask questions if you need clarification. All students are asked to use the bathroom BEFORE class, rehearsal and/or performances begin. There will be no hanging on the barres at any time. No food or beverages, other than water, are allowed in the lobby, dressing room, or dance studio. Special circumstances may be approved by the director. Cell phones are to be turned off. Personal phone calls are not allowed during class unless there is an emergency situation as defined by a The Artz staff member. Students must follow instructions and directions at all times and are expected to maintain a positive, cooperative attitude. The Artz teachers will be treated with the utmost respect at all times and properly thanked after each class. Students are NOT allowed to bring friends to the dance studio. Disruptive or disrespectful behavior will result in the student being required to sit out or be dismissed from class resulting in parental notification. Repeated disruptive behavior and/or disrespect to instructors, staff, volunteers, or other students will not be tolerated and will result in disciplinary action.
All clients, students and parents must agree to these terms in order to proceed with our program.
Privacy Policy
Last updated: April 07, 2024
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CRE8TING YOUR IMAGINATION, LLC, 1824 Spring Street #124.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Texas, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to The Artz, accessible from www.theartz.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
Google
Facebook
Instagram
Twitter
LinkedIn
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.
You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
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Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
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Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
